Master Data Management (MDM) Senior Business Analyst / Team Lead 384211 Responsibilities The candidate can be located anywhere within the Citizens footprint (which includes the New England, Mid-Atlantic, Southeast, most of the Mid-West). This is a work-at-home position with occasional travel requiredAs a Senior Business Analyst on the Customer MDM project, the applicant will take a leadership role and leverage a strong banking/financial industry business knowledge background to elicit, analyze and rationalize business requirements for the enterprise data initiative (EDI). The objective of the EDI is to create an enterprise/360 degree view of the bank’s customers that ranges across all lines of Consumer and Commercial business. Areas of coverage include business, data, and functional requirements; business and data translation rules; and information delivery requirements. The role requires close partnership with the business stakeholders, targeted consulting engagements, technology teams, and other project teams within the SDLC process groups.Scope of Role: A leadership role that will that will mean leading a team of analysts to elicit, document, analyze and rationalize business requirements from participating businesses. Identify when and where MDM services should be applied to the business processes and requirements. Define what data should be mastered in the Customer MDM solution and document the metadata information associated to customer data (including the documentation of business data definitions and rules). Represent business users and champion their needs when discussing potential implementation solutions including business process reengineering.Lead the analyst team in the review of existing logical and physical data environment to understand the "as is" environment. Document customer centric data flows and assist in development of the MDM data models (both conceptual and logical) and design and conduct data profiling. Develop system integration plans that will create a centralized customer data repository.Provide input to standards, guidelines and processes to consistently address recurring strategic enterprise master data issues such data governance, data convergence, master data definition, metadata acquisition, data standards and data integration/synchronization.Collaborate with inter-disciplinary, cross functional teams to help identify and evaluate implementation solutions for an Enterprise Data Strategy and associated infrastructure. Primary duties will concentrate on MDM Customer data, integrating it with consistent and standardized transaction data in an enterprise data warehouse. Work with modeling teams to develop customer components of an enterprise business data model and interact with BI teams to define data access paths (dimensions) for customer data. Periodically participate in forums and venues commensurate with the significance of an Enterprise Data Initiative.Deliverables: Core deliverables will be focused around the development process (requirement documents, test plans, stake holder documentation, etc.) associated to the creation of the Customer MDM solution. This will include leading the team in the documentation of business requirements that are decomposed to their atomic level, definition and execution of test plans based on an iterative process, creation of data standards, definitions and rules to be used by the Metadata team in a metadata repository tool (that will include business data definitions and business data rules).Additional deliverables include meeting/presentation materials, project plans and status reports/steering committee updates. Some of these will be done in concert with targeted vendor engagements.Qualifications Experience/Skills:The applicant should have a Masters or Bachelor’s degree in Business, Computer Science or Information Technology and 5+ years of relevant experience in the financial services industry, banking is preferred. Specific areas of experienced should include:Leading and mentoring a team within a project environment that is sensitive to project timelinesidentifying business requirements for enterprise-wide customer and/or hierarchy based master reference data and managing those requirements to final implementationMaster Data Management project experience and familiarity with the principals of MDM solution designworking with clients to establish data standards, including metadata definitionsdata analysis/profiling using common tools to confirm data populations/exceptionsparticipating in designing/developing data governance standards, roles and responsibilitiesdesigning data conversion strategies, mapping and cleansing workshopsparticipating in business process analysis and design, including testing, training and support proceduresparticipating in system integration testingpreparing and conducting user acceptance testingThe applicant must have these demonstrated skills:ability to lead and mentor other team members and manage team deliverables and timelinesstrong oral and writing skills, be comfortable creating business requirement documents, use cases, user acceptance test plans, process flow diagrams, data flow diagrams and context diagramscommunication and presentation skills to communicate with business community at multiple levelsexcellent listening skills to comprehend what is said and probe for relevant detailed informationgather information from multiple sources, reconcile conflicts, decompose details and abstract to higher-level understandingstrong problem solving and troubleshooting skills with the ability to exercise mature judgmentproven analytical skills to properly evaluate and interpret cross-functional data standardization requirementsability to effective communicate business needs to technical community and assess the business impact of technical design solutionsstrong organizational skills to work with a vast array of information and requirements from multiple business areasability to work independently, manage multiple task assignments, and deliver results within time/budgetExperience with a data warehousing, data modeling and BI reporting is a plus.Experience with requirements management tools (HP ALM), data profiling (SAS DataFlux, IBM Quality Stage, SQL, etc) toolsets is a plus.Experience with master data management MDM toolsets is a plus.Experience with CRM (customer relationship management) and CDI (customer data integration) tools and processes are a plus.Financial Management:Sensitive to expense management policies and use of T&EHours and Work Schedule Hours per Week: 40Work Schedule: Monday-Friday 8:00AM-5:00PMEqual Employment Opportunity It is the policy of RBS Citizens, N.A. to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, pregnancy, veteran or military status, marital or domestic partner status, or any other factor protected by federal, state, and/or local laws.Search for this position with the Reference Code 384211 entered in the Job Opening ID section of your search. If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1400604-1869-3751 Additional Information Location: Work at Home,NY Job ID: 384211